Our program evaluation efforts focus on one objective: enhancing your ability to effectively achieve program goals and outcomes. We welcome the opportunity to collaborate with you during the earliest stages of program development to ensure that the evaluation is an integral component of program activities and provides useful information to your funders, stakeholders, program staff, and managers.

Our collaborative process begins with the development of appropriate and measurable goals and objectives and ends by providing you with actionable feedback that you can use to evaluate and improve program processes and impacts.

We help our clients:

• Develop measurable program goals and objectives
• Develop program logic models linking activities to short- and long-term outcomes
• Identify quantifiable indicators of success
• Design data collection tools and protocols
• Develop methods for providing ongoing, formative feedback to inform improvement
• Develop reports and presentations with actionable findings
  

We have extensive experience evaluating a broad range of programs. Specific areas of expertise include:

• Education reform
• Health and social services
• Public health and safety
• Economic and workforce development initiatives 

We are skilled at both qualitative and quantitative methods of data collection, including:

•  Surveys
•  Interviews
•  Focus groups
•  Observations
•  Program record review
•  Analyses of existing, secondary data
  

Our program evaluation plans vary in scope and rigor depending upon your needs and the requirements of your stakeholders. Regardless of the evaluation design, we are committed to employing rigorous data management and quality control procedures, as well as ensuring strict procedures to protect the confidentiality of human subjects.

Our group has extensive experience designing and implementing evaluations that are in compliance with federal or state requirements associated with program funding. We welcome the opportunity to accompany your staff to grantee meetings and to participate in cross-site evaluation projects.

For more information please contact:

Eric Heller, Ed.D.
Director, Research and Evaluation
(413) 587-2402

Steven Ellis, M.P.A.
Senior Manager
(413) 587-2405