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2007 Publication Archive

Help Wanted 2: Recruiting and Retaining the Next Generation of Human Services Workers in Massachusetts

The UMass Donahue Institute recently released the study, “Help Wanted 2: Recruiting and Retaining the Next Generation of Human Services Workers in Massachusetts,” commissioned by the Massachusetts Council of Human Service Providers, Inc. The report identifies either major themes in addressing the industry’s workforce crisis: comprehensive approaches; establishing identity & image; fair compensation & valued work; achievable goals and support; expanded workplace benefits; strong hiring practices; expanding the pool of workers; and collecting industry-specific data for evaluation

By: Christina Citino, Michael Goodman, Michaella Morzuch, Hadley Moore

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The UMass Donahue Institute is pre-approved to offer a variety of options for streamlined, simplified contracting both within Massachusetts and at the federal level.

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UMass Donahue Institute

University of Massachusetts

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Hadley, Massachusetts 01035

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